Effective date: September 3, 2026

FAQ

Do you offer free shipping?

Yes. Standard shipping is free for eligible U.S. orders.

When does my order arrive?

Orders are generally prepared in 1–2 business days, then standard transit is typically 4–6 business days after dispatch. These are estimates.

Can I return a change-of-mind purchase?

No. Return requests are limited to damaged, defective, or materially different items within 30 days of delivery, subject to the Refund Policy.

How do I report a damaged or wrong item?

Email support@keepfreshbox.shop or +1 (302) 571-3702 with your order number, a description, and helpful photos. Wait for return instructions before sending anything back.

Which cards can I use?

Checkout may accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to availability and issuer approval.

Do you deliver outside the United States?

Not through standard checkout unless a product page or checkout says otherwise.

How do I make a privacy request?

Use Your Privacy Choices or email support@keepfreshbox.shop or +1 (302) 571-3702 with “Privacy Request” in the subject line.

Contact: Fusion Media, 455 Terminal Avenue, Middleboro East, Delaware, United States. Support: support@keepfreshbox.shop or +1 (302) 571-3702.