Effective date: September 3, 2026

Shipping Policy

This Shipping Policy covers website orders delivered within the United States.

Free U.S. standard shipping

Eligible U.S. orders receive free standard shipping. We do not offer international shipping through the standard checkout unless a product page or checkout specifically says otherwise.

Preparation and transit estimates

Orders are normally prepared in 1–2 business days. After dispatch, standard transit is typically 4–6 business days. Business days exclude weekends and U.S. federal holidays. Estimates are not guaranteed delivery dates and can vary with destination, inventory, carrier capacity, verification, weather, and other events outside our control.

Confirmations and delivery details

We send an order confirmation to the email supplied at checkout. When available, tracking is sent after dispatch. Customers are responsible for providing a complete delivery address. Contact us promptly if an address is wrong; we cannot guarantee an update once processing or shipment begins.

Delays and unavailable orders

We make shipping estimates only when we have a reasonable basis to meet them. If a timely shipment becomes unavailable, we will provide appropriate notice and, where required, offer an option to agree to a delay or cancel for a prompt refund. We may cancel and refund an order or item that cannot be fulfilled.

Delivery concerns

If an order is lost, damaged, or materially delayed, contact support@keepfreshbox.shop or +1 (302) 571-3702 with the order number and relevant details. We may request information needed to assist with review. See the Refund Policy for damaged or not-as-described items.

Contact: Fusion Media, 455 Terminal Avenue, Middleboro East, Delaware, United States. Support: support@keepfreshbox.shop or +1 (302) 571-3702.